Shipping policy

Delivery Policy

Digital Products — Instant Access
MALETIQ sells digital products. There is nothing physical to ship, so no shipping charges apply and your order is delivered electronically.

Delivery Time: Access is delivered automatically to the email address used at checkout, typically within minutes of your payment being confirmed. In rare cases (e.g. manual payment review), delivery may take up to a few hours.

How You'll Receive It: After your purchase, you'll receive an email containing a secure download link and/or a link to access your purchase in your account. Simply click the link to download your product. You can re-download it / at any time from your account / using the same link.

File Format: Your product is delivered as a PDF and can be opened on any computer, tablet, or smartphone with a standard PDF reader.

Worldwide Availability: Because your product is digital, it's available instantly anywhere in the world. There are no shipping fees, no customs duties, and no taxes related to shipping.

Didn't Receive Your Order? First, please check your spam, junk, and promotions folders, as delivery emails occasionally land there. If you still can't find it within [a few hours], contact us at support@maletiq.com and we'll get your access to you right away.

Trouble Accessing or Downloading? If your link won't open or your download fails, reach out to support@maletiq.com with your order number and we'll help promptly.